Important: Do not change these settings unless you fully understand the consequences. An incorrect change will stop all email to your organization. Only the person in charge of your organization's domain or mail server should make this change.
Our service must know where to send your email after it has been checked for spam. The correct hostname (or IP address) of your domain's mail server was determined by the Setup Wizard. In the event that you or your hosting company change the name (or IP address) of your mail server, the new information must be properly reflected in your SpamStopsHere control panel. Failure to do so will result in your mail not being delivered.
To change the Hostname or IP address of your mail server:
- Click on the "Edit" link next to "Customer Mailserver".
- Confirm that you understand the consequences of this change.
- Enter the new Hostname (or IP address) for the domain's mail server.
- Click on "Set".
- Test that your e-mail works. Using another mail system, e.g. an account on Yahoo or Hotmail, send several e-mail messages to your account. Examine the header of these emails to verify that they were relayed through our service.
