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Frequently Asked Questions

FAQ


Listed below is a categorized list of our most frequently asked questions. The topics include general spam related questions as well as questions specific to how our services work. If you have questions specific to our domain control panel please refer to our support section.
If you let us know what email addresses at your domain are valid, we can provide a certain level of protection against directory harvesting attacks.

For example, if an email message is sent to 10 different email addresses at your domain, and at least three of them are invalid, we reject the remaining 7, even if they were to valid email addresses. These 7 email messages were "tarpitted". This helps prevent the spammer from determining which of the 10 email addresses may have been valid, as we report to the spammer that all of them are invalid.

"Thanks for an utterly brilliant service. This may sound a little corny,
but my working day has been transformed by not having to think about spam at
all -- from hundreds a day down to nil, with perhaps half a dozen in my
'probable spam' folder. Wow."

Thomas Nichols, nexus10.com