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Frequently Asked Questions

FAQ


Listed below is a categorized list of our most frequently asked questions. The topics include general spam related questions as well as questions specific to how our services work. If you have questions specific to our domain control panel please refer to our support section.
This is really a question for you. Think about it. The answer is that 99% of spam wants you to click on a URL (web-site), to call a phone number, or send an order to a fax number.

The first level of filtering performed by SpamStopsHere is based on the URLs (web-sites) and phone/fax numbers mentioned in spam. We have found this to be very effective - we have seen 10 completely different looking spam messages, sent from 10 different mail systems (even in different countries) mention the same web-site or phone number. By actively "harvesting" new spam, we update our URL/Phone# list every five minutes.

Although our service does not filter on content based on simple words or phrases (which is too error-prone), we do filter on distinctive long phrases found in spam. An example is "diplomas from prestigious non-accredited universities"; it is extremely unlikely such phrases would ever occur in a legitimate email. This helps us stop recurring spam in which the URL changes very rapidly.

"Your service has quickly reduced spam to our family by about 98%. Thanks!"

Ken K., Chicago Illinois