Do you have a reseller plan?

Frequently Asked Questions

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FAQ

Listed below is a categorized list of our most frequently asked questions. The topics include general spam related questions as well as questions specific to how our services work. If you have questions specific to our domain control panel please refer to our support section.

General Questions about Spam (10)

General Questions about SpamStopsHere.com (17)

Should I relay to my mail server's hostname or IP address?

After I sign up, how soon will SpamStopsHere be active?

Does SpamStopsHere offer a challenge/response system?

Do you have a reseller plan?

Yes. If you're interested in reselling our services, please contact sales to apply for a reseller account. The current discount rate is 30%, and all of the mailboxes for each of your domains are combined and billed in aggregate on your monthly billing date.

Is there a limit on the size of email attachments with your service?

Does it work with Microsoft Exchange?

Will the service work with any web/email hosting provider?

Do I need my own mail server?

Should I re-route blocked spam to a special mailbox?

What happens if I discontinue the service?

Can you monitor my switch-over, just to be sure?

Does the SpamStopsHere service delay my e-mail?

Do you have backups of my e-mail in case I need it?

How secure is the privacy of my e-mail?

Can you change the MX records for me?

What if I don't know how to change my "MX" records?

How do you define spam with regards to the SpamStopsHere service.

Support Related Questions (16)

"I must say this is one of the most impressive services I've ever encountered. There have only been a couple errors that we are aware of -- of over 100,000 emails -- and even those were questionable when I looked at them. The user interface, stats, support, recommendations, and on-line documentation are all outstanding. A first-rate job throughout."

I.S. Manager, Garan Lucow Miller, P.C.