Should I re-route blocked spam to a special mailbox?

Frequently Asked Questions

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FAQ

Listed below is a categorized list of our most frequently asked questions. The topics include general spam related questions as well as questions specific to how our services work. If you have questions specific to our domain control panel please refer to our support section.

General Questions about Spam (10)

General Questions about SpamStopsHere.com (17)

Should I relay to my mail server's hostname or IP address?

After I sign up, how soon will SpamStopsHere be active?

Does SpamStopsHere offer a challenge/response system?

Do you have a reseller plan?

Is there a limit on the size of email attachments with your service?

Does it work with Microsoft Exchange?

Will the service work with any web/email hosting provider?

Do I need my own mail server?

Should I re-route blocked spam to a special mailbox?

Spam can either be fully REJECTED, or it can be FORWARDED to a special mailbox, such as spam@yourdomain.com for review.

If you are new to our service and leery of false positives, you may want to forward your spam to a spam mailbox for review until you are confident of our accuracy. Once you become comfortable with our accuracy, change the filter action for our more accurate proprietary filters to REJECT.

What happens if I discontinue the service?

Can you monitor my switch-over, just to be sure?

Does the SpamStopsHere service delay my e-mail?

Do you have backups of my e-mail in case I need it?

How secure is the privacy of my e-mail?

Can you change the MX records for me?

What if I don't know how to change my "MX" records?

How do you define spam with regards to the SpamStopsHere service.

Support Related Questions (16)

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Thanks for offering this excellent service to families at a bargain price."

Bill Person