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Frequently Asked Questions

FAQ


Listed below is a categorized list of our most frequently asked questions. The topics include general spam related questions as well as questions specific to how our services work. If you have questions specific to our domain control panel please refer to our support section.
The SpamStopsHere service does not affect your security in any way. Our service does not backup or make copies of your email messages. The log files only contain the email addresses of the sender and the recipient. We will never log the entire email message. As described in our privacy statement, we do not share any information with anyone else!

In the event your mail server is off-line, our service will "spool" your email messages. When your mail server is back on-line, it will automatically transfer all the spooled email messages. Even in this case, the temporarily spooled messages will not be permanently saved or backed up.

 "SpamStopsHere is hassle free and easy to implement. I have not had any complaints from anyone (at my law firm of 250 people) about missed or blocked emails. It requires no maintenance on my part. Before the service, I personally received over 40 spams a day; I have not had a single spam in the past 4 days."

Patrick Mansfield, IT Manager, Kean Miller