2nd Level Tech Support/Spam AnalystWe are currently seeking full-time and part-time 2nd Level Tech Support/Spam Analyst.Shifts Available:• 5AM - 1PM / M-F (Full time)• 8PM - 4AM / Fri, Sat, and some weekdays (Part-time/full-time depending on applicant's schedule and available hours) • 5AM - 1PM / Sat, Sun, and some weekdays (Part-time/full-time depending on applicant's schedule and available hours) Responsibilities:This position's responsibilities include but are not limited to:• Assist customers with Technical and Customer Service questions via Phone, e-mail and the online ticket system • Assist 1st-level Spam Analysts with 2nd-level Spam Analysis questions and problems • Assist 1st-level Spam Analysts with any technical problems • First response to Server Maintenance Notifications: • Diagnose and fix minor problems • Contact on-call 3rd level tech staff • Research new spam campaigns to create new Perl filters or adapt existing filters Requirements:• Knowledge, experience or ability to learn the Perl language• Knowledge, experience or ability to learn regular expressions • Knowledge of TCP/IP Protocols (especially SMTP and DNS) • Good verbal, telephone, and written communication skills • Working knowledge of Linux operating systems not necessary but will be beneficial Compensation:Qualified applicants: $18-22/hr.Benefits:Premium Blue Cross PPO medical, dental and vision plan. Paid holidays and vacation time; Greenview has always had an exceptionally relaxed and friendly atmosphere.About Greenview Data:Greenview Data, Inc. has been providing its critically acclaimed SpamStopsHere network security solutions to clients across the globe since 2002. GDI also created and developed the powerful VEDIT (tm) text editor, which has been licensed to over 150,000 users since 1980. EBCDIC to ASCII conversion makes up the third division of Greenview Data; providing conversion solutions through turn-key contracting and consulting. Through the growth of its SpamStopsHere hosted service, and exciting R&D developments, Greenview Data, Inc. is looking to the future and another successful 24 years.E-mail resumes to: Careers@Vedit.com |
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